School Transport Passenger Assistants
Do you have a caring and patient nature and good with young people? Do you have experience of working with vulnerable young people? We are looking for School Passenger Transport Assistants to join our busy Transport Operations team to help take children (including children with special educational needs) to and from school safely.
About you…
- You have experience of working with the public in a caring role.
- You have strong interpersonal and communication skills
- You are committed to delivering a high level of customer service to clients and their families
- You are able to work within a team
As the School Transport Passenger Assistant, your passengers will include children with special educational needs or disabilities, and you will be supported by a Driver during the journey.
About the role…
The School Transport Passenger Assistant is responsible for the following duties:
- To look after the welfare of passengers from the moment they are collected until the time they are handed over to any acknowledged person on reaching the pre-determined destination
- To communicate effectively with the parent/carer of passengers regarding alterations of timings or other issues.
- To alert the driver of the vehicle and other passengers with regard to any transport, safety or care issues arising on the route
- Undertake training as required
Working hours may vary between 7am and 5pm
Applicants must be able to access the depot at Oakham Enterprise Park, Ashwell, LE15 7QJ
The successful applicant for this post will be subject to an enhanced check by the Disclosure and Barring Service (DBS). The costs for the DBS are paid by us.
The School Transport Passenger Assistant interviews will be held during week commencing 07 September 2026. Please be advised this could be subject to change, in which case we will give appropriate notice.
We will be reviewing applications on a regular basis and inviting those who meet our essential person specification criteria to interview. If you’re interested in this role, we strongly encourage you to apply without delay.
Our offer to you:
Rutland Council is committed to Flexible Working and understands the benefits of supporting employees to manage their work and life balance, whilst meeting the needs of the service.
We are committed to supporting and empowering our staff to be the best workers that they can be and Rutland Council is the place you want to be. Our benefits go beyond the salary – being part of a great team, excellent Local Government Pension, generous annual leave, opportunities to learn and develop your career, and a demonstrable commitment to supporting the health and wellbeing of our staff.
Whilst the base for this post is Oakham, Rutland, you will be operating from Oakham Enterprise Park, Ashwell, Rutland LE15 7QJ .
Find out more:
To learn more about working with us visit https://jobs.rutland.gov.uk or if you have any queries about this role please contact Graham Saunders on 07901744527 or at gsaunders@rutland.gov.uk
If you are experiencing problems or have any queries about the application process, please call us on 01572 758291 or email us at recruitment@rutland.gov.uk
All recruitment correspondence, including interview details, will be sent out via email from the Jobs Go Public site. If you require documentation/correspondence in an alternative format, please contact the Recruitment team.
Rutland County Council is committed to Equality and Diversity and welcomes applications from all sections of the community. Everyone at Rutland County Council has a responsibility for, and is committed to, safeguarding and promoting the welfare of Children, Young People and Vulnerable Adults and for ensuring that they are protected from harm.
How to apply
To apply for this role click on the ‘Apply Online’ button below. If you already have a JGP account you will be asked to login, or alternatively if you don’t have an account you will be guided through the set up process.
Access to an account is necessary as all updates regarding your application will be sent via the JGP site to the email you have registered.
Once you have access to your JGP account you will be able to complete the application form in stages, saving and amending it until you are happy to the submit your completed application. You should use the Personal Statement section to demonstrate how you meet the requirements set out in the role profile attached.
If you are experiencing problems or have any queries about the application process please call us on 01572 758291 or email us at recruitment@rutland.gov.uk
